Nokia Traffica is helping Tele2 Netherlands deliver a superior real-time subscriber experience on its mobile network by more quickly and accurately identifying and resolving service issues and improving network quality.
Nokia Traffica software is part of the Nokia Cognitive Analytics portfolio. It is a real-time network analytics solution for monitoring and troubleshooting that provides deep insights into traffic, network conditions, locations, devices and subscriber activity. It enables service provider customer care and operations teams to better understand how subscribers are experiencing their services.
Building upon Tele2 Netherlands’ existing Traffica deployment, Nokia Traffica’s geolocation capabilities provide a granular view of services issues down to the geo-tile level. They also provide an intuitive, map-based visualization system making it easier for service providers to precisely pinpoint the location of service issues, such as poor cell coverage and dropped calls.
With these powerful new capabilities, Tele2 Netherlands can better detect, troubleshoot and resolve network and subscriber issues using real-world, real-time data, dramatically improving overall network quality, delivering a better subscriber experience and reducing churn.